... | ... | @@ -85,13 +85,16 @@ When a user is leaving Inria, the gitlab account cannot be used anymore. Two sit |
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### The user is still at Inria
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Before leaving Inria:
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* open a ticket requesting to convert the account, providing the external email that will be used as identifier and for password recovery.
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* the user ask for password recovery using the new identifier when the account has been converted and provide a new password.
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* open a ticket requesting to convert the account, providing the external email that will be used as identifier and for password recovery, the name of the sponsor at Inria and until when the account is needed (maximum is 3 years).
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* the new account will be available when the Inria account is deactivated, which occurs when the Human Resources service closes the Inria account, approximately 3 months after the departure.
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* then, when the account has been converted, the user can ask for password recovery using the new identifier and provide a new password.
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### The user has already left Inria
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* Only an Inria administrator of a project the user was contributing to can ask for the account conversion.
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* The administrator open a ticket requesting to convert the account, providing the external email that will be used as identifier and for password recovery.
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* the user ask for password recovery using the new identifier when the account has been converted and provide a new password.
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* The administrator open a ticket requesting to convert the account, providing the external email that will be used as identifier and for password recovery, the name of the sponsor at Inria and until when the account is needed (maximum is 3 years).
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* the new account will be available when the Inria account is deactivated, which occurs when the Human Resources service ends the Inria account, approximately 3 months after the departure.
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* then, when the account has been converted, the user can ask for password recovery using the new identifier and provide a new password.
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## How to convert a user account from external to internal
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External users can one day be hired by Inria and ask for an internal gitlab account. In this situation the external account can be converted into an internal one with proper inria email and iLDAP parameters. To do so the user must open a ticket (https://helpdesk.inria.fr/, section gitlab) requesting to convert the existing external account into an internal one, providing:
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