@@ -75,28 +75,14 @@ The procedure and detailed information are provided [here](https://doc-si.inria.
When a user is leaving Inria, the gitlab account cannot be used anymore.
Two situations can occur :
### The user is still at Inria
Before leaving Inria:
* The user him.herself open a ticket requesting to convert the account, providing the information mentioned below.
### The user has already left Inria
* The sponsor at Inria open a ticket requesting to convert the account, providing the information mentioned below.
In both cases, open the ticket on helpdesk.inria.fr in the category "Demande sur GitLab".
Required Information in the ticket is :
Anyone with an active Inria account can open a ticket on helpdesk.inria.fr in the category "Demande sur GitLab", requesting to convert the account, providing :
* the name/firstname/login of the person leaving Inria,
* the external email that will be used as identifier and for password recovery,
* the name of the sponsor at Inria and
* until when the account is needed (maximum is 3 years).
In both cases, the conversion will not be made in advance :
The conversion will not be made before the user has left Inria :
* the new account will be available when the Inria account is deactivated, which occurs when the Human Resources service closes the Inria account.
* then, when the account has been converted, the user can ask for password recovery using the new identifier and provide a new password.
