faq.md

@@ -81,11 +81,11 @@ Two situations can occur :
 
 Before leaving Inria:
 
-* The user him.herself open a ticket requesting to convert the account, providing the information mentioned below and the name of the sponsor.
+* The user him.herself open a ticket requesting to convert the account, providing the information mentioned below.
 
 ### The user has already left Inria
 
-* The sponsor open a ticket requesting to convert the account, providing the information mentioned below.
+* The sponsor at Inria open a ticket requesting to convert the account, providing the information mentioned below.
 
 In both cases, open the ticket on helpdesk.inria.fr in the category "Demande sur GitLab".